Wednesday, August 26, 2009
My computer is dead and am writing this whinge from a secret location. I ask you today: when exactly did customer service go out the door? And when did we all accept this? It seems these days that businesses are only interested in what conveniences them. I just rang a computer store to prepare me a quote that I could pick up at a later date. I didn't want to sit in the shop for hours being bamboozled by some dickhead salesman. I had a detailed list of the exact specs I required but was informed I would have to make myself present in order to gain the quote. This was announced most unapologetically. No wonder I get so pissed off with advertisements on television making out that their lastest time saving device will benefit me. I say bullshit people! Ever been on the phone to a telecommunications company to get help only to be disconnected after half an hour of waiting? Ever been caught on the Gateway bridge without an E-toll tag because you don't watch commercial television and had no idea that the booths were no longer manned? Ever decided to switch to phone banking to pay your bills to realize they charge you a hefty fee and for the phone call to boot? Have you recently paid rent only to be charged $20 a month to do it via direct debit because they don't want you rocking up to their office every two weeks? Fuck I'm tired of this shit. Please, moan along with me. Before I go nuts and declare war.